Bismarck Auto Repair

Thank you, Carol, for your fantastic review! It's great to hear that you had an awesome experience with us. Our team takes pride in being friendly and knowledgeable, while offering reasonable prices. We appreciate your loyalty and look forward to serving you again!

Luke, thank you for taking the time to leave a review. We’re sorry to hear you left feeling this way, as that certainly wasn’t our intention. When your motorhome arrived, you had been told elsewhere that it likely needed a transmission replacement. After diagnosing the issue, we determined the transmission itself was operating properly and that the leak was coming from the front pump seal area. We removed the transmission, resealed the front pump, inspected and pressure-tested the torque converter, and corrected the leak without replacing the transmission, saving you the cost of a complete transmission. The battery cable repair you mentioned was performed because the existing hardware would no longer securely tighten to the battery terminal. We replaced the necessary hardware to ensure a safe, reliable connection. As with any repair requiring starter removal, we disconnected both the engine and house batteries for safety during service and reconnected them after the work was completed. We also discussed with you that the batteries were weak when you picked up the motorhome. Regarding the entry steps, they contacted the lift while backing off. Although we found the step mechanism was dry and required lubrication, we still repaired and adjusted the steps and provided a credit on your invoice to help make the situation right. We understand your concerns, but we do want to clarify that we regularly service motorhomes and RVs, and we were happy to prioritize your repair so you could get back on the road as quickly as possible. At pickup, we believed the concerns had been addressed, and we’re disappointed to hear you were not satisfied afterward.

Thank you for the five-star rating, Isiah! We're thrilled to hear that you had a great experience with our team! Making sure our customers receive the best care and support is always our top priority. We look forward to assisting you again in the future!

Thank you Jack for sharing your awesome experience with us! We are thrilled that our prompt service and attention to detail made such a positive impression. Our dedicated team always goes the extra mile to provide top-notch service. We can't wait to welcome you back in the future. Thank you for your recommendation!

Jeff, thank you for taking the time to write such a positive review! We understand how frustrating it can be when your vehicle breaks down, especially while traveling. We're thrilled to hear that we were able to quickly diagnose and fix the issue with your turbo, allowing you to continue your journey. Providing excellent service and ensuring a pleasant experience is our top priority. We appreciate your kind words!

Thank you for the positive feedback, Jeff. We're glad we could help you get back on the road quickly. We'll pass your compliments along to Allison and Hunter. Safe travels!

Thank you for the 5-star review, Gerald! We're glad to hear that you had a prompt service experience with us. It's our goal to provide efficient and timely service to all our customers. If you have any other feedback or questions, feel free to reach out. We're here to help!

Thank you, Dale! It brings us joy to see your vehicle ready for many more miles. Our mission is to provide thorough and reliable service, ensuring your safety and satisfaction. Trust that we'll continue delivering excellent work whenever you need us. Your kind words are greatly appreciated.

Thank you Gerald! Your high rating means a lot to us. We're delighted that you're consistently happy with our service. We look forward to serving you again soon!

Thank you for the wonderful review, Kaylem! We are thrilled to hear about your positive experience with us. We take pride in providing top-notch service and ensuring customer satisfaction. Don't hesitate to reach out if you need any further assistance or repairs in the future. We look forward to serving you again!